Call-A-Ride Service

Hours of Service

Mon-Sat, 7 a.m. to 6 p.m.
Dispatch: Mon-Fri, 9 a.m. to 4 p.m.

There is an answering machine on after hours to take requests or notify staff of cancellations.

Call-A-Ride service will be available on the following holidays:

• Presidents Day
• the day after Thanksgiving

Requesting Rides

• Have all ride information ready before calling: time of appointment, date, exact addresses, and length of visit. Tell us if you use a mobility aid or if someone will be traveling with you.
• Call for a reservation up to 14 days in advance of your appointment. Same-day requests are provided on a space-available basis.
• If you are sure of your return time, request the return ride at the same time. If you don't schedule a return time you will need to telephone Call-A-Ride for pick-up.

Eligibility

The Call-A-Ride service is generally available to individuals meeting the following criteria:

• Resident of the City of Albany, AND:
• Senior citizens 60 years of age and older, OR
• People of all ages with disabilities who are unable to access fixed route bus services.

Fares

$1.00 per person for each one-way trip.
Ticket booklets are available at the Senior Center office to aid riders in paying their fare. Exact fares are required. Drivers do not carry change.

Routes

Call-A-Ride operates throughout the Albany City limits. Please call if you are not sure whether a location is within the service area.