Skip to main content

The City of Albany strives to maintain a website that is accessible to people with disabilities.

How are we doing with accessibility?

The Web Content Accessibility Guidelines (WCAG) 2.0 outline how to make web content more accessible for people with disabilities, and user friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA).

We’ve chosen Level A as the initial target for the City of Albany, Oregon Government Website. Information Technology is continuously working on achieving and maintaining the City’s current goal of Level A accessibility.

The following information explains what we're doing to make that happen:

4.1.1: Parsing

We strive towards a good faith effort in complying with W3C specifications.

1.2.3: Audio Description or Media Alternative (Prerecorded), 1.2.2: Captions (Prerecorded), 1.2.1: Audio-only and Video-only (Prerecorded)

We have the ability to handle requests on a case-by-case basis. Reasonable accommodations are available when made prior to the public meeting.

Our website has been designed with the following accessibility guidelines in mind:

  • Use of semantic headings and structure
  • Declaring a language attribute on the HTML element enables a screen reader to read out the text with correct pronunciation.
  • Implementation of appropriate alt text
  • Use of unobtrusive JavaScript
  • Logical Form Layouts
  • Improving color contrast

Third-party providers

The City of Albany works with third-party providers, organizations and entities ("online service providers") who provide various online functions and services on the City's behalf. Online service providers are contractually required to comply with the Americans with Disabilities Act whenever they represent or provide functionality on behalf of the City, including their provision of online services on behalf of the City. If there is a concern with an online service provider's website accessibility, please contact the City so we can contact the vendor to address the issue and consider the vendor's ability to comply with accessbility requirements in any future procurement process.

Have Feedback or Need Assistance?

We welcome your feedback and suggestions to help us make our website more accessible. If you are having any difficulty accessing any material on this website because of a disability, please contact us in writing using our online form or via telephone at 541-917-7500. We are happy to work with you directly to make the information available.

In the event a page cannot be made accessible, we will work to make a text version of the content available. Please contact us to request a specific electronic format providing us with your contact information, the format you require, the web page address and the location of the content.

Where can you get additional accessibility help?

Most popular browsers and plug-ins contain built-in accessibility tools and features. For more information, please visit the accessibility information pages for these tools:

19 138 perf mgt excellence 2020
cpm badges 2019 01 excellence
cpm badges 2018 01 excellence
cpm badges 2017 01 excellence
digcit wnr15 rgb
City Manager's OfficeCity Attorney541-926-5505
City Manager's OfficeCity Manager's Office Staff541-917-7500
Community DevelopmentBuilding and Planning541-917-7550
FinanceAccounts Receivable541-917-7533
FinanceFinance Staff541-917-7500
FireAdministration / Non-Emergency (611 Lyon Street SE)541-917-7700
FireAmbulance Billing / FireMed541-917-7710
Human ResourcesEmployment Verification541-917-7515
Human ResourcesHuman Resources Staff541-917-7509
Information TechnologyIT Staff541-917-7599
LibraryCarnegie Library (302 Ferry Street SW)541-917-7585
LibraryCarnegie Library Children's Room541-917-7588
LibraryMain Library (2450 14th Avenue SE)541-917-7580
LibraryMain Library Children's Room541-917-7583
LibraryMain Library Circulation541-917-7581
LibraryMain Library Reference Desk541-917-7582
Municipal CourtCourt Payments (333 Broadalbin Street SW)541-917-7740
Parks & RecreationAdministration (333 Broadalbin Street SW)541-917-7777
Parks & RecreationAlbany Community Pool (2150 36th Avenue SE)541-967-4521
Parks & RecreationCOOL! Pool (705 Railroad Street SE)541-917-7751
Parks & RecreationMaple Lawn Preschool (September - May only)541-917-7753
Parks & RecreationSenior Center (489 Water Avenue NW)541-917-7760
PoliceAdministration / Non-Emergency (2600 Pacific Boulevard SW)541-917-7680
PoliceCode Compliance / Enforcement541-917-7680
PoliceEvidence / Property541-917-7685
Public WorksAlbany Transit System541-917-7667
Public WorksCall-A-Ride (for seniors & individuals with disabilities, TDD service available at 541-917-7762)541-917-7770
Public WorksEngineering (333 Broadalbin Street SW)541-917-7676
Public WorksLinn Benton Loop Bus541-917-7667
Public WorksOperations / Report Road Hazards (310 Waverly Drive NE)541-917-7600
Public WorksUtility Billing Payments (333 Broadalbin Street SW)541-917-7547

Did you get great customer service from a City of Albany employee?
We want to hear about it!

Fill out my online form.




Today, Saturday, Oct. 1

9:00 am1:00 pm

View the full calendar

 Get Involved

Back to Top