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City Earns Sixth Certificate of Excellence in Performance Management

The City of Albany has earned a Certificate of Excellence in Performance Management for 2017 from the International City/County Management Association (ICMA).  This is the sixth time in seven years that Albany has received the Excellence certificate, which recognizes data-driven management and reporting.

Certificates are based on established criteria and are awarded at three levels: Achievement, Distinction, and the highest level, Excellence.   Recipients, at all levels, collect and verify data to ensure reliability, train staff in performance measurement, and report data to the public through budgets, newsletters, and/or information provided to elected officials.  Excellence recipients track and report key outcomes, survey residents and local government employees, incorporate data into performance dashboards or other visual communications, and foster the development of a performance culture throughout their organizations.

The City of Albany website features several tracking and reporting examples at

Albany is among 25 jurisdictions receiving the Certificate of Excellence (the only one in Oregon), and one of 57 recognized overall. 

“Performance management is a bedrock principle of professional local government management,” ICMA Executive Director Marc A. Ott said.  “By recognizing these leaders, ICMA hopes to encourage others to make a commitment to collect and analyze data, report it transparently, and use it to continuously engage their communities and improve their organizations.”

For more information about ICMA’s Performance Measurement program, visit