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callaridelogoHours of Service

  • Monday-Friday, 6:30am-6:30pm
  • Saturday, 8:00am-6:00pm

Call 541-917-7770 to schedule a ride

  • Dispatch is available Monday-Friday, 9 a.m. to 4 p.m. 
  • There is an answering machine on after hours to take requests or notify staff of cancellations.
  • TDD service available by calling 541-917-7762.

Days of Service

Call-A-Ride operates Monday through Saturday except on days that the Albany Transit System does not operate.

Requesting Rides

Have all ride information ready before calling: time of appointment, date, exact addresses, and length of visit. Tell us if you use a mobility aid or if someone will be traveling with you.Call for a reservation up to 14 days in advance of your appointment. If you are sure of your return time, request the return ride at the same time. If you don't schedule a return time you will need to telephone Call-A-Ride for pick-up.


Download an application form for Albany Call-A-Ride service (pdf)

The Call-A-Ride service is generally available to individuals meeting the following criteria:

  • Resident of the City of Albany, AND:
  • Senior citizens 60 years of age and older, OR
  • People of all ages with disabilities who are unable to access fixed route bus services.


$2.00 per person for each one-way trip.
Ticket booklets are available at the Senior Center office to aid riders in paying their fare. Exact fares are required. Drivers do not carry change.


Call-A-Ride operates throughout the Albany City limits. Please call if you are not sure whether a location is within the service area.

Ridership Stats