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Payment Options

Automatic payment from your financial institution:

Online bill pay with your financial institution:

  • A service provided by your financial institution that allows you to pay your bills online. 
  • You need to sign up for this service with your bank or credit union, set up Albany Utility Billing as a payee (make sure you include your name and account number in the memo box), and enter the amount owed on your bill. 
  • Your financial institution will send the check to us for you.

Online payment:

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Dropping-off your payment:

  • Albany City Hall, 333 Broadalbin St SW, (at the Utility Billing counter inside or drop box outside City Hall in the main parking lot)
  • Safeway, 1990 14th Ave SE
  • Postal Connection, 2532 Santiam Hwy SE (in the Fred Meyer shopping center)

Mailing your payment:

  • Send a check for the amount owed to: Albany Utility Billing, P.O. Box 945, Albany, Oregon, 97321
  • Use the return envelope provided with your bill; remember to put a stamp on your envelope before mailing. Please do not send cash.

Starting and Stopping Service

Leak Adjustment

Low-Income Assistance

Assistance is available for qualified low-income senior or disabled water customers in the City of Albany.

Understanding Your Water & Sewer Utility Bill

Need help reading and understanding your bill? This handy guide will show you the basic sections of your utility bill.

Save Water and Save Money

wastewater

Rate Resolutions