Utility Billing | City of Albany, Oregon Official Website

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Utility Billing

E-mail:
utilitybilling@cityofalbany.net

Customer Service:
541-917-7547

Fax:
541-917-7794

Street Address:
City Hall, 1st Floor
333 Broadalbin St SW
Albany, OR 97321

Office Hours:
Monday - Friday
8:00 a.m. to 5 p.m. (office)
8:00 a.m. to 4:30 p.m. (phones)

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The City of Albany delivers quality water and wastewater service to the citizens of Albany.

Payment Options

A service provided by your financial institution that allows you to pay your bills online.
You need to sign up for this service with your bank or credit union, set up Albany Utility Billing as a payee (make sure you include your name and account number in the memo box), and enter the amount owed on your bill.
Your financial institution will send the check to us for you.

Send a check for the amount owed to: Albany Utility Billing, P.O. Box 945, Albany, Oregon, 97321
Use the return envelope provided with your bill; remember to put a stamp on your envelope before mailing. Please do not send cash.

Albany City Hall, 333 Broadalbin St SW, (at the Utility Billing counter inside or drop box outside City Hall in the main parking lot)
Albertsons, 1177 Waverly Dr SE
Safeway, 1990 14th Ave SE
The Shipping Store, 1645 9th Ave SE
Postal Connection, 2532 Santiam Hwy SE (in the Fred Meyer shopping center)