Payment Options

Automatic Payment

• About Automatic Payment (Direct Debit)
• Direct Debit Application
• Direct Debit Cancellation Form

Online Bill Pay with your Financial Institution

• A service provided by your financial institution that allows you to pay your bills online. 
• You need to sign up for this service with your bank or credit union, set up Albany Utility Billing as a payee (make sure you include your name and account number in the memo box), and enter the amount owed on your bill. 
• Your financial institution will send the check to us for you.

Albany Online Utility Payments

• Click here or login using the box to the right.

Mail Your Payment

• Send a check for the amount owed to: Albany Utility Billing, P.O. Box 945, Albany, Oregon, 97321
• Use the return envelope provided with your bill; remember to put a stamp on your envelope before mailing. Please do not send cash.

Drop Off Your Payment

• Albany City Hall, 333 Broadalbin St SW, (at the Utility Billing counter inside or drop box outside City Hall in the main parking lot)
• Albertsons, 1177 Waverly Dr SE
• Safeway, 1990 14th Ave SE
• The Shipping Store, 1645 9th Ave SE
• Postal Connection, 2532 Santiam Hwy SE (in the Fred Meyer shopping center)

Starting and Stopping Service

• How to start your service
• How to stop your service
  

Understanding Your Bill

Need help reading and understanding your bill? This handy guide will show you the basic sections of your utility bill.

Low-Income Assistance

Assistance is available for qualified low-income senior or disabled water customers in the City of Albany.

Leak Adjustment

• About leak adjustment
• Checking for a leak
• Download the leak adjustment form

Save Water, Save Money

• Reading Your Meter
• Tips for saving money on water in and around your house
• Get a water audit for your home or business

Rate Resolutions

• Sewer Rates
• Water Rates
• North Albany County Service District