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All of us are faced with changes; Some changes we choose and others are not voluntary. We all have various levels of stress due to these changes in our lives. At some point or another most of us could benefit from some professional assistance, support or guidance during our more difficult times.

Your employer encourages you to care for your physical, mental and spiritual health. That is why an Employee Assistance Program has been established to serve employees and their families. This program is designed to assist you in helping yourself and your family through troubling situations.

When you feel powerless, confused or anxious, and need someone outside your circle of family and friends to understand and support you in your struggle, your EAP counselor can help.

Calapooia Employee Assistance
300 Ellsworth Street SW
Albany, Oregon 97321
541-974-7541 (voice or text, 7 days a week, calls returned 8 a.m. to 8 p.m.)
This email address is being protected from spambots. You need JavaScript enabled to view it. (emails answered Monday-Friday during business hours)

What is Calapooia Employee Assistance?

calapooia eap logoCalapooia Employee Assistance is an independent EAP service based in Albany. It was established for the specific purpose of linking local employees and their families with local mental health professionals so that employer, employees and community all benefit.

The EAP is confidential

Your participation and all records kept by the EAP will be held in the strictest confidence to the fullest extent provided by law. Unless you request and sign a written release of confidential information, your name and the name of your family will not be. made known to your employer. Your job security is not placed at risk by your seeking EAP services.

How to make an appointment

Call and identify yourself as an employee or family member asking about the EAP. You may call us any time, day or night, seven days a week, 365 days a year. If you reach our voicemail, please leave word that you would like the EAP counselor to return your call.

Usually you will be able to see a counselor within 72 hours, of the time you call and ask for employee assistance. Emergencies are always given top priority. You can be assured of an immediate and professional response.

No charge to you

The Employee Assistance Program is free to all employees and their dependents. You will never receive a bill for what we do. Your employer pays for EAP services.

If you need more services than what the EAP plan covers, and you are referred to another professional or agency, every effort will be made to link you with the most affordable provider. In many cases your insurance plan may cover costs for services outside the EAP. Your EAP counselor will help your sort through your options.

Possible counseling issues

A variety of personal and relational issues can often be helped through some type of treatment or counseling:

  • Addictions
  • Substance abuse
  • Issues of adult children of alcoholics (ACOA)
  • Marriage
  • Divorce
  • Family and step family issues
  • Parenting
  • Sexuality
  • Sexual abuse
  • Stress management
  • Eating disorders and weight management
  • Fear / Anxiety
  • Depression
  • Suicide
  • Personality disorders
  • Communication skills .
  • Time management
  • Aging
  • Mid-life transitions
  • Retirement
  • Conflicts at work
  • Job burn-out
  • Vocational/career directions
  • Spirituality
  • Death and dying
  • Unresolved grief

The Human Resources Department develops and maintains innovative and responsive systems and programs that help recruit, retain and sustain a high quality workforce and encourage a commitment to excellence.

Read our department's mission, vision, and values

The City of Albany is an equal opportunity employer and values diversity in its workforce. Women, minorities, and individuals with disabilities are encouraged to apply for City positions. Please notify the Human Resources Department if you need any reasonable accommodation or assistance with any part of our application and screening process. Hearing impaired individuals needing assistance can call the Oregon Relay Service at 800-735-2900 and provide them this phone number: 541-917-7509. All other applications are only accepted online through our vendor, NEOGOV.

Contact us

 541-917-7509 HR Staff
 541-917-7515 Employment Verification
 333 Broadalbin SW
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